Privacy Policy
The hairredesign website is owned by International Hair Design, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by hairredesign, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using hairredesign website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit hairredesign, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via terlivings@gmail.com.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Effective Date: June 27, 2026
Our Commitment to Your Privacy
International Hair Design (IHD) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain information when you visit hairredesign.com, book appointments through Meevo, purchase products, subscribe to communications, or otherwise interact with our salon.
Information We Collect
We collect information you voluntarily provide, including your name, address, email address, telephone number, appointment requests, consultation information, purchase history, payment information, communications, marketing preferences, and other information necessary to provide salon services. We also collect technical information such as IP address, browser type, cookies, device information, and website analytics.
Cookie Policy
We use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, maintain security, and enhance your browsing experience. Cookies may also be used by trusted third-party providers such as Meevo and website analytics services. You may manage cookies through your browser settings.
Salon Client Records
To provide safe, consistent, and personalized services, IHD maintains client records that may include appointment history, consultation notes, color formulas, product purchases, allergies or sensitivities voluntarily disclosed by you, preferences, gift cards or memberships, communication history, and marketing preferences. These records are used solely to provide salon services and improve your customer experience.
Meevo Salon Platform
International Hair Design uses Meevo® to manage appointment scheduling, online booking, client profiles, appointment reminders, marketing communications, gift cards, memberships, and certain payment-related functions. Information submitted through Meevo is processed on our behalf and is subject to appropriate security practices.
How We Use Your Information
Schedule and manage appointments.
Provide salon services.
Process purchases and payments.
Maintain client records.
Respond to customer inquiries.
Send appointment reminders and confirmations.
Send promotional communications when you opt in.
Improve our website and services.
Comply with legal obligations.
Sharing Your Information
International Hair Design does not sell, rent, or lease your personal information. We may share information with trusted providers that assist with appointment scheduling, payment processing, website hosting, analytics, email communications, SMS messaging, and other business operations. We may also disclose information when required by law or to protect our legal rights.
Marketing Communications
If you opt in, we may send emails or text messages regarding promotions, salon news, special events, products, and services. You may unsubscribe from emails using the unsubscribe link or opt out of text messages by replying STOP. Transactional communications such as appointment reminders may still be sent when necessary.
SMS/Text Messaging
By providing your mobile number and opting in, you consent to receive text messages from International Hair Design. Consent is not a condition of purchasing products or services.
• Message frequency varies based on appointments and communication preferences.
• Standard message and data rates may apply.
• Reply STOP at any time to opt out.
• Reply HELP for assistance or contact us at (727) 548-0807 or ihd@hairredesign.com.
• Wireless carriers are not liable for delayed or undelivered messages.
• SMS consent and your mobile phone number are never sold, rented, or shared with third parties or affiliates for their own marketing purposes.
• We may use trusted providers, including Meevo, to deliver SMS messages on our behalf.
Data Retention
We retain personal information only as long as necessary to provide services, maintain client records, comply with legal obligations, resolve disputes, and protect our business. Information is securely disposed of when no longer needed, unless a longer retention period is required by law.
Security
We maintain reasonable administrative, technical, and physical safeguards, including encrypted transmission where appropriate, to protect your personal information. Although we use industry-standard security practices, no method of electronic transmission or storage is completely secure.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Your Privacy Choices
Where applicable, you may request access to, correction of, or deletion of your personal information, subject to legal and business record retention requirements. Contact us using the information below to exercise these rights.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page with a revised effective date.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may contact us:
International Hair Design
6175 54th Avenue North
Kenneth City, FL 33709
Phone: (727) 548-0807
Email: ihd@hairredesign.com
Website: https://hairredesign.com
Returns & Refunds policy
Return Eligibility
Our return policy lasts 14 days from the date of purchase. Unfortunately, if more than 14 days have passed, we cannot offer a full refund or exchange.
To qualify for a return, your item must:
Be unused and in the same condition in which you received it.
Be in its original packaging.
Be accompanied by a receipt or proof of purchase.
Non-Returnable Items
The following items are not eligible for return or exchange:
Gift cards
Discounted or sale items
How to Request a Return
Please do not send your purchase back to the manufacturer.
To request a return or exchange, contact International Hair Design directly. If available, please include your order number or proof of purchase.
Email: info@hairredesign.com
Phone: (727) 548-0807
Partial Refunds
Partial refunds may be granted in the following situations:
Items showing obvious signs of use.
Items damaged for reasons not caused by International Hair Design or the shipping carrier.
Items returned more than 14 days after purchase.
Refund Process
Once your returned item has been received and inspected, we will notify you by email regarding the approval or denial of your refund.
If approved, your refund will be processed to your original method of payment within approximately 5 business days.
Late or Missing Refunds
If you have not received your refund:
Check your bank account.
Contact your credit card company, as processing times may vary.
Contact your bank, as refunds may take several business days to post.
If you have completed these steps and still have not received your refund, please contact us at info@hairredesign.com.
Sale Items
Only regular-priced items are eligible for refunds. Sale or discounted items are non-refundable.
Exchanges
We replace items only if they are defective or damaged.
To request an exchange for the same item, contact us at:
Email: info@hairredesign.com
Phone: (727) 548-0807
We will provide instructions for returning the item.
Shipping Returns
If your return is approved, we will provide you with the appropriate return shipping instructions.
Unless the product arrived damaged due to shipping, the customer is responsible for return shipping costs.
Shipping charges are non-refundable. If a refund is issued, the cost of return shipping may be deducted from the refund amount.
Delivery times for exchanged items may vary depending on your location.
Need Assistance?
If you have any questions regarding this policy, please contact us:
International Hair Design
Phone: (727) 548-0807
Email: info@hairredesign.com
